top of page
Team Meeting

Amazon Reimbursement & Returns

Recognizing the challenges associated with inventory reconciliation, we at Wealth Directors aim to simplify the process for you. With thousands of transactions occurring daily on Amazon, the potential for mistakes and inaccuracies that could impact your finances is significant.

​

Effectively managing your FBA Seller account becomes burdensome when tracking all pending or lost items at the fulfillment center. It's crucial to seek unpaid reimbursements from Amazon FBA, even if monitoring your seller account consistently proves challenging. Rest assured, we handle all aspects of refunds and reimbursements, alleviating the potential time-consuming and confusing nature of these processes.

01

How We Work

It might surprise you that Amazon won't initiate a refund unless specifically requested by the seller. Automated refunds and reimbursements often fall short of fully compensating for inventory damage, leaving you potentially undercompensated for various reasons. Our team of Amazon professionals meticulously assesses potential issues and situations where you might be eligible for a refund. Relax and focus on expanding your business while our team takes the initiative to contact Amazon and opens a new case on your behalf. We ensure you can unwind, leaving the intricacies of the process in capable hands.

02

We Can Assist You​

We understand the importance of time and believe merchants shouldn't spend valuable hours solely monitoring their accounts. To enable you to focus on what truly matters, we're here to assist in recovering your money. Contact us promptly to discover more.

03

Grow your Client base

Upon joining us, our team of refund specialists promptly conducts a thorough scan and manual checks of your account. We meticulously review data from the past 18 months, initiating requests for FBA inventory reimbursement through Seller Central support. Furthermore, we scrutinize every facet of your Amazon seller account to identify instances where you may have been overcharged for Amazon fees, whether due to incorrect categorization, or updates to your product weight and dimensions.

What Is Included in
Our FBA Reimbursement Service?

Our team of Amazon professionals can assist you with some of the most important areas of your business in addition to handling refunds. It’s time to start managing what occurs in your company.

01

Complete Review

To ensure no units processed through fulfillment by Amazon are overlooked, we delve into your account, systematically identifying missing and damaged inventory.

03

Damaged Items

Additionally, we guarantee the timely delivery of replacement items and identify goods damaged during the inbound shipping process. Our track record speaks for itself—we've achieved success.

02

Tracking

To ensure you receive equitable compensation, we meticulously monitor missing or damaged items at the Amazon warehouse.

04

Return Processing

Moreover, we handle returns and ensure alignment between received orders and reimbursements. Our commitment extends to guaranteeing that there are no overages; whenever a consumer returns an item, they receive reimbursement only for the original amount charged. We're dedicated to preventing any charges for dimensions, weight, or Amazon commission fees.

bottom of page